10 Points to note before raising a defect

As soon as you encounter a defect/bug, please do the following to ensure whether it is a valid bug and then report it.

1. Note down the exact steps and try to replicate using the steps
2. If it is not reproducible, try to find the exact steps and repeat above step.
3. Try to replicate using different inputs.
4. Try to reproduce the issue in peer tester’s machine. In case if it is a machine specific issue, you can find out from this step and mention it in the bug report.
5. Make sure the QA environment is not used by developers
6. Try to clear cache/cookies and reproduce the issue.
7. View the log files and try to analyze the logs. Sometimes, there may environment issues such as SP missing etc, which can be rectified by tester itself instead of raising defect.
8. If you are not clear on the log, discuss with the developer and understand the issue.
9. Check all possible scenarios where the defect might occur and club all the scenarios in the defect.
10. Finally submit a defect if it is a valid defect and add all your analysis in your bug report.